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Direct outward dialing (dod) via voip trunks – Grandstream UCM6510 User Manual User Manual

Page 174

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Firmware Version 1.0.2.5

UCM6510 IP PBX User Manual

Page 173 of 313

the device is considered offline. The default setting is 1000ms.

Qualify Frequency

When "Enable Qualify" option is set to "Yes", configure the interval (in

seconds) of the SIP OPTIONS message sent to the device to check if the

device is still online. The default setting is 60 seconds.

Maximum Number of Call Lines

The maximum number of concurrent calls using the trunk. The default

settings 0, which means no limited.

Fax Mode

Select Fax mode. The default setting is “None”.
• None: Disable Fax.
• Fax Detect: Fax signal from the user/trunk during the call can be

detected and the received Fax will be sent to the Email address

configured for this extension. If no Email address can be found for the

user, the Fax will be sent to the default Email address configured in

Fax setting page under web UI->PBX->Internal Options->Fax/T.38.

DIRECT OUTWARD DIALING (DOD) VIA VOIP TRUNKS

The UCM6510 provides Direct Outward Dialing (DOD) which is a service of a local phone company (or

local exchange carrier) that allows subscribers within a company's PBX system to connect to outside lines

directly.

Example of how DOD is used:

Company ABC has a SIP trunk. This SIP trunk has 4 DIDs associated to it. The main number of the office

is routed to an auto attendant. The other three numbers are direct lines to specific users of the company.

At the moment when a user makes an outbound call their caller ID shows up as the main office number.

This poses a problem as the CEO would like their calls to come from their direct line. This can be

accomplished by configuring DOD for the CEO’s extension.

Steps on how to configure DOD on the UCM:

1. To setup DOD go to UCM6510 web GUI->PBX->Basic/Call Routes->VoIP Trunks page.

2. Click

to access the DOD options for the selected SIP Trunk.

3. Click "Create a new DOD" to begin your DOD setup.

4. For "DOD Number" enter one of the numbers (DIDs) from your SIP trunk provider. In the example

above Company ABC received 4 DIDs from their provider. ABC will enter in the number for the CEO's

direct line.