Upload ivr prompt, Figure 104: upload ivr prompt – Grandstream UCM6510 User Manual User Manual

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Firmware Version 1.0.2.5

UCM6510 IP PBX User Manual

Page 196 of 313

• Pick up the call from the extension and start the recording following the voice prompt.
• The recorded file will be listed in the IVR Prompt web page. Users could select to re-record, play or

delete the recording.

UPLOAD IVR PROMPT

If the user has a pre-recorded IVR prompt file, click on "Upload IVR Prompt" in web GUI->PBX->Internal

Options->IVR Prompt page to upload the file to the UCM6510. The following are required for the IVR

prompt file to be successfully uploaded and used by the UCM6510:

• PCM encoded.
• 16 bits.
• 8000Hz mono.
• In .mp3 or .wav format; or raw/ulaw/alaw/gsm file with .ulaw or .alaw suffix.
• File size under 5M.

Figure 104: Upload IVR Prompt

Click on

to select audio file from local PC and click on

to start uploading. Once uploaded, the file

will appear in the IVR Prompt web page.