Artesyn ATCA-7350 Installation and Use (September 2014) - Manual (Page 179)

Troubleshooting
ATCA-7350 Installation and Use (6806800G59G) 179
A.10 Peripheral Exceptions
A.10.1 Keyboard Cannot Be Used
Description
All keys or part keys on the keyboard cannot be used.
Solution
To solve the problem, proceed as follows:
1. Make sure that the cable of the keyboard is connected properly and firmly and that the
cable of the keyboard and that of the mouse are not connected reversely.
2. Make sure that the ATCA-7350 is powered on.
For details, see Blade Power-On on page 53 .
3. Replace the keyboard. For details, refer to the document shipped with the keyboard that
you use.
4. Replace the RTM-ATCA-7x50 that works with the ATCA-7350.
For details, see Removing the RTM-ATCA-7x50 on page 56 .
A.10.2 Mouse Cannot Be Used
Description
The mouse cannot be used.
Solution
To solve the problem, proceed as follows:
1. Make sure that the cable of the mouse is connected properly and firmly and that the cable
of the mouse and that of the keyboard are not connected reversely.
2. Make sure that the mouse works well on other ATCA-7350s.
3. Make sure that the mouse has been properly installed with drivers.
4. Make sure that the ATCA-7350 is powered on and started normally.