Artesyn ATCA-7350 Installation and Use (September 2014) - Manual (Page 176)

Troubleshooting
ATCA-7350 Installation and Use (6806800G59G) 176
3. If the PEM of the ATCA-7350 is damaged, replace the ATCA-7350.
4. Contact Artesyn technical support engineer to load the BMC software again.
A.7 Power-On Startup Exceptions
Description
After you close the upper and lower ejector handles of the ATCA-7350, the HOTSWAP LED
blinks (blue) and no information is displayed on the console or monitor.
Solution
To solve the problem, proceed as follows:
1. Check that the ATCA-7350 is properly inserted in the shelf and that its ejector handles are
fully closed.
2. Check that the pointers of the ATCA-7350 rear part that is connected to the backplane are
not damaged or deformed.
3. Check the power supply of the shelf. If the power is low, the ATCA-7350 cannot be powered
on through the shelf manager.
4. Check whether the shelf manager is firmly inserted in the proper position and works well.
Make sure that at least one shelf manager is present in the shelf and works well.
5. Contact Artesyn technical support engineer to check the IPMC software.
A.8 Component Exceptions
A.8.1 Component Is Unavailable
Description
The optional component that is newly installed cannot be used.