Comtrol Hub DeviceMaster - Manual (Page 172)

172 - Troubleshooting and Technical Support DeviceMaster Installation and Configuration Guide: 2000594 Rev. A
Troubleshooting and Technical Support
5. At the RedBoot> prompt, type dis, and press Enter.
Note: If you do not disable the loading feature of the Bootloader within the
time-out period (default is fifteen seconds), an application will be loaded
from flash and started. If this happens, repeat Steps 3 through 5. The
#!DM command is the only case-sensitive command and must be in
uppercase.
6. Enter password and press Enter, which
clears the existing password.
7. Enter auth none and press Enter, which
removes the authentication level.
8. If you do not know the IP address, enter ip
and press Enter.
9. Enter timeout 15 and press Enter, which
sets a reasonable timeout value.
Note: If the Bootloader timeout has been
set too low to allow console port
access, and the IP address cannot
be discovered, then the
DeviceMaster must be returned to
Comtrol for re-flashing.
10. Connect the DeviceMaster directly to the
PC/laptop running PortVision DX.
Note: If necessary, see Installing PortVision DX on Page 37.
11. Open PortVision DX.
12. Scan the network so that PortVision DX discovers the DeviceMaster.
13. Right-click the DeviceMaster and then click Telnet/SSH Session.