Firmware update, Upgrade to model sa6000ex, Customer service – Bird Technologies SA-6000EX User Manual
Page 145: Service facility, Sales facilities, Service facility sales facilities
Maintenance
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Firmware Update
The Site Analyzer uses flash-programmable ROM to store its operat-
ing program. To update the instrument, you will need to install the SA
Updater software on your PC. The SA Updater software is available
on the Bird web site.
Note:
The update process will erase the memory of the Site
Analyzer, including all saved traces and setups. Use the PC soft-
ware to save all traces to a PC before updating the flash ROM.
1. Install the SA Updater program on a PC.
2. Run the program and follow the on-screen instructions.
Upgrade to Model SA6000EX
All models of the SA EX series can be upgraded to an SA6000EX. Con-
tact Bird Technology Customer Service to purchase an upgrade license
then download and run the upgrade software and enter the license key
provided with your purchase.
All saved traces and saved custom setups are preserved an d are not
affected by upgrading. After upgrading, the unit settings are automat-
ically set to factory defaults.
Customer Service
If you need to return the unit for any reason, contact the Bird Service
Center for a return authorization. All instruments returned must be
shipped prepaid and to the attention of Bird Service Center.
Service Facility
Bird Service Center
30303 Aurora Road
Cleveland (Solon), Ohio 44139-2794
Phone: (440) 519-2298
Fax: (440) 519-2326
E-mail: [email protected]
Sales Facilities
For the location of the Sales Office nearest you, give us a call or visit
our Web site at: