HP 9100 series User Manual
Page 155
ENWW
Troubleshooting tips and resources 153
HP Instant Support
A suite of Web-based troubleshooting tools for
desktop computing and printing products.
Available through the embedded Web
server and the Toolbox.
See
.
Control-panel messages
Provide status, error, and warning messages
about all-in-one operation.
See
Control-panel
(
help)
button
Provides additional information about messages
or menus that appear on the control-panel
display.
Located on the control panel.
Logs and reports
Provide information about events that have
occurred.
z
Event log
z
Fax log
z
PostScript error report
See
Monitoring the operation and status
for more information.
Configuration page
Provides information about the hardware (such
as the firmware version and model number),
all-in-one settings, and accessories that are
installed (such as memory, trays, and printer
languages). If an HP Jetdirect print server is
installed in the all-in-one, an additional
HP Jetdirect Configuration page prints that
shows the network settings for the print server.
See
.
System tests and printouts
Provide information that can help diagnose
problems in the print mechanism and paper
path.
z
Demo page printout
z
Paper-path test
See
and
for more
information.
Printer driver onscreen Help
(Windows only)
Provides troubleshooting information for the
printer driver (Windows computers only).
Available on the screen at the computer
while you are using the printer driver.
HP photo and imaging
software onscreen Help
Provides onscreen help for troubleshooting
problems related to the HP photo and imaging
software that is installed when an all-in-one is
connected directly to a computer.
Available on the screen at the computer
when you are using the HP photo and
imaging software.
HP Jetdirect Administrator’s
Guide
Provides information for configuring and
troubleshooting the HP Jetdirect print server
that is installed in the all-in-one.
Included on Starter CD 1.
HP websites on the World
Wide Web
Provide troubleshooting and support information
for for the all-in-one.
Resource
Description
Location