HP A7818-IE002 - Manual (Page 173)

Troubleshooting Your Workstation
Use Or Configuration Problems
Chapter 7 173
You Have Forgotten Your Password
NOTE Use these instructions if the passwords were set with the Setup program.
Symptom... Solution...
You have
forgotten the
User password. 1. Switch off the workstation.
2. Restart the workstation. If you are prompted for a password, enter the
Administrator password.
3. When Press F2 to Enter Setup appears, press the F2 key.
4. Enter the Administrator Password to access the Setup program.
5. Go to the Security menu.
6. Go to the Set User Password field and set a new User Password. This will
replace the old password which you had forgotten.
7. Press Esc or select Exit Menu to save the new Password and exit Setup.
You have
forgotten the
Administrator
password. 1. Switch off the workstation and remove the power cord.
2. Remove the workstation’s cover.
3. Set switch 9 on the system board switch block to the ON position.
4. Replace the power cord and restart the workstation.
5. When the message Passwords have been cleared appears on screen, switch
off the workstation.
6. Remove the power cord and reset switch 9 back to the OFF position.
7. Replace the workstation’s cover.
8. Switch on the workstation and allow it to complete its startup routine.
9. After the Power-On-Self-Test has completed, press F2 when prompted to use
the Setup program.
10. Set the Administrator and new User Passwords.
11. Press Esc or select Exit Menu to save the new Password and exit Setup.