HP A7818-IE002 - Manual (Page 169)

Troubleshooting Your Workstation
Use Or Configuration Problems
Chapter 7 169
Floppy Disk Drive Test Error
Symptom: Power-On-Self-Test displays floppy disk drive test error.
NOTE Before removing the cover, always switch off the display and workstation. Disconnect the
power cord and any accessory cables. When checks have been completed, close the
workstation and reconnect the power cord and accessory cables. Verify that the
workstation boots correctly.
hard disk, DVD, CD-RW or CD-ROM test error
Symptom: Power-On-Self-Test displays hard disk, DVD or CD-ROM drive test error.
You may need to update the Basic
Input Output System (BIOS). Create a bootable floppy to update the BIOS. Refer to
page 176.
If the keyboard/mouse still does not work...
Check that... How...
The system board is working. There is a possible problem with the system board. Contact
HP Support or your authorized dealer.
If the problem persists, contact HP Support or your authorized dealer.
Check that... How...
The drive is correctly
configured in the Setup
program. 1. When the message Press F2 to Enter Setup appears, press the F2
key.
2. Check the floppy disk configuration in Advanced > Floppy Setup >
Security .
Restore the default settings
in the Setup program. 1. When the message Press F2 to Enter Setup appears, press the F2
key.
2. Press the F9 key to restore the default settings.
The drive cables are correctly
connected. Floppy disk drive power and data cables are correctly connected
(refer to Chapter 6).
The drive cable is working. Replace the floppy disk drive cable by a known working cable from
the same model of workstation.
The floppy disk is working. 1. Ensure your formatted diskette is inserted correctly.
2. Clean the floppy disk drive using a diskette cleaning kit.
3. Insert a known working floppy disk and see if it works.
If the drive still does not work...
Check that... If not...
The system board is working. There is a possible problem with the system board. Contact HP
Support or your authorized dealer.
If the problem persists, contact HP Support or your authorized dealer.