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Table – HP A7818-IE002 User Manual

Page 154

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Troubleshooting Your Workstation

Chapter 7

154

Symptom: when the power button is pressed, the
Workstation...

Type of problem

Refer to
page

Case 1

Shows no sign of activity at all:

Monitor is blank.

No hard disk drive or fan noise.

MaxiLife status panel does not light up.

Workstation may not be
correctly connected to the
power supply.

page 156

Case 2

Appears to boot, but monitor remains blank:

Hard disk drive and fan can be heard.

Status LED is GREEN.

MaxiLife status panel displays

system booting

.

Monitor may be badly
connected or not switched
on.

page 158

Case 3

Does not boot:

Monitor remains blank.

Status LED is RED.

Beep code emitted.

MaxiLife status panel displays an error message
with a sad face

.

HP MaxiLife has detected a
hardware configuration
error. A component may be
improperly connected inside
the workstation.

page 160

Case 4

Starts to boot and there is activity on the monitor:

Boot process fails with an error message.

Status LED is RED.

MaxiLife status panel displays a sad face

and a

POST error message.

Configuration error has
been detected by the POST
(Power-On Self Test).

page 164

Case 5

Starts to boot and there is initially some activity on
the monitor, but then:

Screen becomes blank, or

Image is corrupt.

Video card may be
improperly installed or
incorrectly configured.

Hard disk drive failure or
not accessible.

page 166

Symptom

Type of Problem

Refer To

Workstation starts to boot, but a
POST (Power-On Self-Test) error
message is displayed on the screen.

CMOS test error.

page 168

Keyboard or mouse are not working
correctly.

page 168

Floppy disk drive LED does not appear.

page 169

Hard disk drive, DVD, CD-RW or
CD-ROM drive are not accessible.

page 169

Serial or Parallel ports are incorrectly
configured.

Devices are not cabled correctly.

Device drivers missing or incorrectly
installed.

page 171

An error message appears on the MaxiLife LCD during runtime.

page 171

You cannot turn off the workstation.

page 172