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Serial or parallel port test error, Table – HP A7818-IE002 User Manual

Page 171

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Troubleshooting Your Workstation

Use Or Configuration Problems

Chapter 7

171

Serial Or Parallel Port Test Error

Symptom: POST displays a port test error.

NOTE

Before removing the cover, always switch off the display and workstation. Disconnect the
power cord and any accessory cables. When checks have been completed, close the
workstation and reconnect the power cord and accessory cables. Verify that the
workstation boots correctly.

Error Message Appears On The MaxiLife LCD During Runtime

During normal usage (and at boot) of the workstation, MaxiLife continually monitors
vital system parameters. These include: temperature, fan malfunctions, power voltage
drops, system board PLL problems and CPU problems.

Check that...

How...

The port is correctly configured in
the Setup program.

1.

Switch the workstation OFF then ON.

2.

When the message

Press F2 to Enter Setup

appears, press

the

F2

key.

3.

Check the port is enabled and the correct setting is
selected under

Integrated I/O Ports

in the

Advanced

menu.

Restore the default settings in the
Setup program.

1.

When the message

Press F2 to Enter Setup

appears, press

the

F2

key.

2.

Press the

F9

key to restore the default settings.

All connected devices are correctly
connected and switched on.

1.

Plug the cables into the correct connectors on the
workstation rear panel.

2.

Switch on the workstation and the external devices.

The correct device drivers are
installed.

Refer to the device documentation.

If the workstation still has a problem...

You may need to update the Basic
Input Output System (BIOS).

Create a bootable floppy to update the BIOS. Refer to
page 176.

Check that...

How...

The system board is working.

1.

Replace the system board by a known working board
from the same model of workstation.

2.

Close the workstation, reconnect the power cord and
check that the workstation works.

3.

If the port works, contact HP Support or your authorized
dealer for further troubleshooting information.

If the problem persists, contact HP Support or your authorized dealer.

MaxiLife Error

Message

Explanation

Action to Take

Power or Power Supply Errors Messages