You cannot turn off your workstation, Table – HP A7818-IE002 User Manual
Page 172
![background image](/manuals/90573/172/background.png)
Troubleshooting Your Workstation
Use Or Configuration Problems
Chapter 7
172
You Cannot Turn Off Your Workstation
PSU 12 V error
12V PSU is out of range 10,8V – 13,2V
Check power supply unit.
Power CPU error
CPU power is out of range 1V – 3V
Change system board.
PSU 3V3 error
3.3V PSU is out of range 3,15V – 3,45V
Check power supply unit.
2V5 mainboard
2V5 on main board is out of range
2,25V – 2,75V
Change system board.
1V8 mainboard
1V8 on main board is out of range
1,6V – 2,1V
Change system board.
PSU -5V error
-5V on main board out of range
4,5V – 5,5V
Check power supply unit.
Temperature Error Messages
Processor Temp
Processor temperature exceeds 80˚C
Check airflow access to the
heatsink. Check processor.
CPU Shutdown
thermal or internal processor failure
Check processor.
PCI Temperature
Ambient or PCI temperature exceeds 64˚C
Check airflow access to the PCI
area.
Disk Temperature
Disk temperature exceeds 58˚C or sensor
unplugged
Check airflow access to the
disk area. Check sensor is
plugged in.
CPU Throttle
Processor on thermal protection –
frequency is halved.
Check airflow access to the
heatsink. Check processor.
Fan Error Messages
System FAN
—
Check if system fan has
stopped or is unplugged.
PCI FAN
—
Check if PCI fan has stopped or
is unplugged.
CPU FAN
—
Check if CPU fan has stopped
or is unplugged.
MaxiLife Error
Message
Explanation
Action to Take
Symptom...
Check that...
How...
Workstation does not make a
buzzing or beeping sound
when you press the power
button, but you are still
unable to turn it off.
You have saved all
data and exited all
programs.
1.
Save all data and exit all programs (if
you can).
2.
Press the power button and keep it
pressed for 5 seconds. The workstation
will turn off.
3.
Remove the power cord.