beautypg.com

Epson EcoTank Pro ET-5150 Wireless All-in-One Supertank Printer User Manual

Page 63

background image

63

Error code and message

Solution

E-12

Confirm the following:

-Entered security key/password is correct

-Index of the security key/password is set to
the first number

-IP address, subnet mask, or default
gateway setup is correct

Contact your network administrator for
assistance.

Make sure other devices on the network are turned on and
do the following:

• Make sure the IP address, subnet mask, and default

gateway addresses are correct, if you are entering them
manually.

• Confirm that the subnet mask and default gateway

addresses for other devices are the same.

• Make sure the IP address does not conflict with other

devices.

If you still cannot connect to your product, do the
following:

• Turn off your router or access point, wait about 10

seconds, and turn it on again.

• Download and install your product software again to

reset your network settings.

• If your router or access point uses WEP security with

several registered passwords, make sure that the first
registered password is set on your product.

E-13

Confirm the following:

-Entered security key/password is correct

-Index of the security key/password is set to
the first number

-Connection and network setup of the PC
or other device is correct

Contact your network administrator for
assistance.

Make sure your router, access point, and/or hub are
turned on. Also make sure the TCP/IP setup on your
router, access point, and/or hub is not set manually; this
may cause your product's network settings to differ from
the manually set up devices.

If you still cannot connect to your product, do the
following:

• Turn off your router or access point, wait about 10

seconds, and turn it on again.

• Download and install your product software again to

reset your network settings.

• If your router or access point uses WEP security with

several registered passwords, make sure that the first
registered password is set on your product.