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Uninstalling product software - mac, Where to get help – Epson EcoTank Pro ET-5150 Wireless All-in-One Supertank Printer User Manual

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362

Parent topic:

Uninstall Your Product Software

Uninstalling Product Software - Mac

In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.

Note:

If you find that re-installing your product software does not solve a problem, contact Epson.

1.

To download the Uninstaller utility, visit

epson.com/support

(U.S.) or

epson.ca/support

(Canada) and

select your product.

2.

Click

Downloads

.

3.

Select your operating system, click

Utilities

, locate the Uninstaller utility, and click

Download

.

4.

Run the file you downloaded.

5.

Double-click the

Uninstaller

icon.

6.

In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.

7.

Click

Uninstall

.

8.

Follow the on-screen instructions to uninstall the software.

9.

Reinstall your product software.

Note:

If you uninstall the printer driver and your product name remains in the

Print & Fax

,

Print & Scan

,

or

Printers & Scanners

window, select your product name and click the

(remove) icon to remove it.

Parent topic:

Uninstall Your Product Software

Where to Get Help

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit Epson's support website at

epson.com/support

(U.S.) or

epson.ca/support

(Canada) and select

your product for solutions to common problems. You can download drivers and documentation, get
FAQs and troubleshooting advice, or e-mail Epson with your questions.