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Fax quality is poor – Epson EcoTank Pro ET-5150 Wireless All-in-One Supertank Printer User Manual

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• Send your faxes in smaller batches

• If the product cannot print a received fax due to a product error, such as a paper jam, the memory full

error may appear. Clear any product errors, then ask the sender to resend the fax.

Parent topic:

Solving Faxing Problems

Related tasks

Setting Up the Fax Utility - Windows
Setting Up Fax Features Using the Fax Utility - Mac

Fax Quality is Poor

If you receive a poor quality fax, try these solutions:

• Try enabling the error correction mode (ECM) setting.

• Contact the fax sender and ask them to send the fax in a higher resolution.

• Try reprinting the received fax.

If the sent fax quality is poor, try these solutions:

• Clean the scanner glass.

• Clean the ADF.

• Try changing the resolution or density setting on the control panel.

• Try changing the original type setting on the control panel.

• If you are sending a monochrome fax to a single recipient, try sending the fax using the

Direct Send

feature.

Note:

If you send a high-resolution monochrome fax without using the

Direct Send

feature, the

product may automatically lower the resolution.

• Try enabling the error correction mode (ECM) setting.

Parent topic:

Solving Faxing Problems

Related references

Basic Settings - Fax
Fax Sending Options

Related tasks

Cleaning Your Product