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Scanning is slow, Solving scanned image quality problems – Epson EcoTank Pro ET-5150 Wireless All-in-One Supertank Printer User Manual

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• Check the connection setting and test the connection using Epson Scan 2 Utility:

Windows 10:

Click

and select

EPSON

>

Epson Scan 2 Utility

. Make sure the correct product is

selected. If necessary, select the

Other

tab and click

Reset

.

Windows 8.x

: Navigate to the

Apps

screen and select

Epson Scan 2 Utility

. Make sure the correct

product is selected. If necessary, select the

Other

tab and click

Reset

.

Windows (other versions)

: Click

or

Start

>

All Programs

or

Programs

>

EPSON

>

Epson Scan

2

>

Epson Scan 2 Utility

. Make sure the correct product is selected. If necessary, select the

Other

tab and click

Reset

.

Mac

: Open the

Applications

folder, click

Epson Software

, and click

Epson Scan 2 Utility

. Make

sure the correct product is selected. If necessary, select the

Other

tab and click

Reset

.

• Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both

versions and install one version.

• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.

Parent topic:

Solving Scanning Problems

Related concepts

Uninstall Your Product Software

Related topics

Starting a Scan

Scanning is Slow

If scanning becomes slow, try these solutions:

• Scan your original at a lower resolution, if possible.

• Make sure your system meets the requirements for your operating system. If you are scanning a high-

resolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory or reduce the resolution.

• If scanning becomes slower after scanning continuously with the ADF for a long time, the scanner may

have automatically slowed down to protect the scanner mechanism from overheating or becoming
damaged. Let the scanner rest with the power on for 30 minutes, then try scanning again.

Parent topic:

Solving Scanning Problems

Solving Scanned Image Quality Problems

Check these sections if a scanned image on your computer screen has a quality problem.