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Measurement Computing WaveBook rev.3.0 User Manual

Page 161

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WaveBook User’s Manual,

6-21-99

Troubleshooting 9-5

13. If one or more resource conflicts remain, the conflicting device(s) must either be removed or kept

absolutely dormant for proper WaveBook operation. Click the OK button to close the device
properties window and return to the "System Properties" window. If a window appears titled "Creating
a Forced Configuration", click the Yes button to continue. To remove a device, perform the following
steps:

13a. If necessary, open the device type by clicking on the "+" in the small box to its left.
13b. Click once on the device to highlight it, then click the Remove button.
13c. Click the OK button to confirm the device's removal.

14. Click the Close button to close the "System Properties" window. Close the "Control Panel" window

and any other tasks running; then shut down Windows 95/98.

15. If any hardware was removed in Step 13 or if any hardware reconfigured in Step 12 requires manual

reconfiguring, power off the computer and remove or reconfigure the hardware before rebooting.
Otherwise, simply reboot the computer.

16. Run the Configuration utility and test the WaveBook communication. If problems persist and no

resource conflicts exist, perform the following steps:

16a. Check for loose cable connections and verify that the WaveBook's Power light is ON.
16b. Verify that the computer's printer port and data cable work with a printer or other device (if
possible).
16c. Verify that there are no installed devices that Windows 95/98 does not recognize but whose
resources might conflict with the WaveBook.
16d. Verify that the WaveBook works on another computer (from a different manufacture if
possible).
16e. Some printer ports work perfectly when communicating without interrupts (polled) but will not
work at all with interrupts. If possible, verify WaveBook-polled operation and the printer port's
interrupt capability by running the WaveTest utility provided with the DOS and Windows 3.X
WaveBook driver from the DOS prompt of a non-Windows 95/98 computer.