15 troubleshooting, Solving common problems – EXFO FTB/IQS-85100G Packet Blazer for FTB-500/IQS-600 User Manual
Page 349
Packet Blazer
339
15 Troubleshooting
Solving Common Problems
Before calling EXFO’s technical support, please read the following
common problems that can occur and their respective solution.
Problem
Possible Cause
Solution
Optical Laser LED is off and the
connector is not generating the
signal.
The Laser On option is disabled.
Ensure that the Laser button is
enabled (On).
There is a configuration mismatch
between the inserted CFP and the
rate selected for the test case.
Ensure that the CFP is supporting
the rate used for the test case.
The CFP is not compatible with the
FTB/IQS-85100G.
Ensure to use a compatible CFP.
Refer to Modify Structure Button
on page 49.
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