5 customizing retryable errors, 2 dialing the same number more than once, 3 outbound number validation – FaxBack NET SatisFAXtion 8.6 - Manual User Manual
Page 65
2 – Server Administration
NET SatisFAXtion 8.6 Manual
65
2.6.1.5
Customizing Retryable Errors
In some environments, certain errors are actually retryable when normally they
are not, and vice versa. It is possible to reclassify particular error codes as
retryable with
also_retry_errors
, and others as non-retryable with
dont_retry_errors
2.6.2
Dialing the Same Number More Than Once
By default the fax server will only send one fax to any given number at the same
time. Any additional faxes to that number will queue up in the Scheduled queue
until the first fax completes. This is because most fax numbers are fax machines
that can only handle one fax call at a time.
To disable this behavior, allowing the fax server to send more than one fax to a
number at the same time, run the Change Server Settings utility, Start ►
Programs ► NET SatisFAXtion ►
Change Server Settings. Click on the Fax
Hardware Settings button, and change to the General tab. Check Allow same
fax number to be dialed simultaneously. Click OK.
Note that this is a global setting, and will affect all faxes submitted to the fax
server. If a fax number is sent two or more faxes at the same time but can only
handle a single fax, all but one of the faxes will typically get a “busy” error, and
retry. Since all retries will also happen simultaneously, it is likely some faxes will
still get a “busy” error on all retries and permanently fail.
2.6.3
Outbound Number Validation
Validation is a server feature that qualifies all fax transmissions that go through
the server, regardless of the client that sent the fax. The criteria for the
validation are created, modified and removed in the Validation Editor. The
Validation Editor utility can be accessed from Start ► Programs ► NET
SatisFAXtion ►
Validation Editor or from the Administration program under
Tools ► Validation Editor.
You can use the Validation Editor to do any of the following, and more:
•
Add digits required for dialing, such as when dialing through a PBX or
long distance service.
•
Remove digits from a telephone number, such as when dialing a local
number that does not require an area code.
•
Prevent (block) faxing to certain telephone numbers and/or certain
dialing areas.
There are three common dialing rule configurations that have step-by-step
guides in this manual. They are:
•
7 digit local / 11 digit long distance dialing: This is the traditional dialing
scheme. Local calls are just seven digits (e.g. 555-0123), and long
distance is 1 + Area Code + Number (e.g. 1-800-555-0123).
•
10 digit local / 11 digit long distance: Some areas require local calls to
have the Area Code + Number, but without a “1” (e.g. (503) 555-0123),
while long distance is 1 + Area Code + Number (e.g. 1-800-555-0123)