HID HDPii Plus User Guide 2.0 - Manual (Page 76)

HDP5000 & HDPii Card Printer Encoder User Guide_L000950, 2.0
Page 76 of 103 December 2012
© 2012 HID Global Corporation. All rights reserved
Printer Error
Message
Cause Solution
Laminator (Heater Off)
The Laminator's Heater is OFF. Press the Resume button to continue.
To cancel, press the Cancel Print button or the
Cancel button located on the Printer.
Laminator (Heater Timed
Out)
The Laminator cannot reach the
desired operating temperature.
Reboot the Printer by cycling power. Check the
Laminator settings in the Printer Driver.
Click
Default located on the Lamination tab of the
driver to set the Laminator settings to the factory
default.
Resend the print job.
To cancel, press the
Cancel Print button or the
Cancel button located on the Printer.
No Laminator Film
Installed
No laminator Film is installed in
the laminator unit.
Ensure that the appropriate Laminator Film is
installed.
To cancel the print, press the
Cancel Print button
or the Cancel button located on the Printer.
Wrong Laminator Film
Installed
An incorrect laminator film has
been installed, or a driver
setting is incorrect.
Ensure that the appropriate Laminator Film is
installed and press the Resume button located on
the Printer to continue printing.
To cancel, press the
Cancel Print button or the
Cancel button located on the Printer.
Laminator Film Out
The Film installed in the
laminator is empty.
The Film installed in the laminator is empty.
Laminator Film
Break/Jam
A Film break/jam has been
detected inside the Laminator.
The printer has determined that one or both
overlaminate films have either jammed or broken.
a. Open the Laminator Cover and remove
the Laminator Cartridge(s). If overlaminate
is jammed, remove jam and tighten the
material.
b. Clear any cards in the printer by using the
Forward and/or Back buttons located on
the Printer's LCD display.
c. Tape the ends of the overlaminate
together and wind any excess onto the
Take-up Spool of the Overlaminate.
d. Re-install the Laminator Cartridge(s),
close the Laminator Cover and press the
Resume button located on the Printer's
LCD display to continue printing.
e. To cancel the print, press the Cancel
Print button from the Driver's display
dialog and the Cancel button located on
the Printer's LCD display.
Laminator Film Sensor
Error
The Laminator cannot find the
next panel on the Film.
Check that the Film is installed properly and press
Resume.
To cancel, press the
Cancel Print button or the
Cancel button located on the Printer.