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HID HDPii Plus User Guide 2.0 User Manual

Page 69

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HDP5000 & HDPii Card Printer Encoder User Guide_L000950, 2.0

December 2012

Page 69 of 103

© 2012 HID Global Corporation. All rights reserved.

LCD Error Message

Cause

Solution

Mag Verify Error
(PC Error Message No.

30)

Print could not verify MAG write.

OR

The magnetic stripe was not

encoded properly.

Check the Cards and click

Cancel Print.

Multiple Feed

(PC Error Message No.

70)

Multiple cards were fed into the

Printer.

Remove all cards and try again.

No E-card Encoder
(PC Error Message No.

202)

You are trying to send encoding

data, but the Printer is not

configured with this Encoder type.

You are trying to send encoding data, but the

Printer is not configured with this Encoder

type.

No Film
(PC Error Message No.

28)

Film is not installed in the Printer.

OR

Film RFID tag is bad.

Install the Film and press

Resume.

To cancel the print, press the

Cancel Print

button or the

Cancel button located on the

Printer.

No Flip Module
(PC Error Message No.

201)

Two-sided job sent to a one-sided

Printer.

Verify the Printer has flipper capabilities

through the LCD Menu.
If Flipper capabilities are present, ensure that

the

Print Both Sides option in the Driver is

set correctly.
Press

Resume on the Printer’s Front Cover

to continue printing.
To cancel the print, press

Cancel Print from

the

Driver’s display dialog.

No Flip Module
(PC Error Message No. 45

and 201)

The desired lamination requires a

Flipper Module.

Change the Cartridge location of the

Lamination material (if it is dual sided), or buy

a Flipper Module.

No iCLASS Encoder
(PC Error Message No.

177)

You are trying to send encoding

data, but the Printer is not

configured with this Encoder type.

You are trying to send encoding data, but the

Printer is not configured with this Encoder

type.

No Mag Module
(PC Error Message No.

31)

MAG encoding job sent to Printer

without a MAG Encoder.

You are trying to send encoding

data, but the Printer is not

configured with this Encoder type.

No MIFARE Encoder
(PC Error Message No.

203)

You are trying to send encoding

data, but the Printer is not

configured with this Encoder type.

To cancel, click

Cancel Print.

No Prox Encoder
(PC Error Message No.

32)

You are trying to send encoding

data, but the Printer is not

configured with this Encoder type.

To cancel, click

Cancel Print.

No Ribbon
(PC Error Message No.

25)

No Ribbon is installed in the

Printer.

OR

The Ribbon RFID tag is bad.

Install the correct Ribbon and press

Resume

located o the Printer’s LCD display.
To cancel the print, press the

Cancel Print

button from the

Driver's display dialog and

the

Cancel button located on the Printer's

LCD display.