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HID HDPii Plus User Guide 2.0 User Manual

Page 65

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HDP5000 & HDPii Card Printer Encoder User Guide_L000950, 2.0

December 2012

Page 65 of 103

© 2012 HID Global Corporation. All rights reserved.

LCD Error Message

Cause

Solution

E-Card Startup Error
(PC Error Message No.

141)

A problem was detected during

Printer start-up.

Reset the Printer and try again. If this

problem persists, call for technical

assistance.

EEPROM Corrupt
(PC Error Message Nos.

38, 39, 40, and 144)

EEPROM restored with factory

default values.

If changes were made, then go into the

setting values and reset these numbers.

Ejecting Card
(PC Error Message No.

72)

The card has been ejected already. Click

OK to clear the message. The User

might want to know that a card has been sent

to the reject bin, or out of the printer, and is

either incomplete or posses a security risk if

not disposed of properly.

Empty Reject Bin
(PC Error Message No.

265)

The reject bin is full.

Remove the large number of rejected cards

from the reject bin.
Click

OK to clear the notification message.

(

Note: In some cases, rejected cards are

incomplete or pose a security risk, and should

be disposed of properly.)

Failed To Initialize
(PC Error Message No.

141)

A problem was detected during

Printer start-up.

Reset the Printer and try again. If this

problem persists, call for technical

assistance.

Film Align Error
(PC Error Message Nos.

26 and 176)

The film is not able to move

correctly. Check for jams/breaks.

Check for obstruction. If the problem persists,

call for technical assistance.

Film Break/Jam
(PC Error Message No.

158)

The film is not able to move

correctly. Check for jams/breaks.

Check for obstruction. If the problem persists,

call for technical assistance.

Film Low
(PC Error Message No.

156)

The HDP film will soon run out.

If printing a large number of cards, replace

the Film now or monitor the Printer until the

Film is gone and install a new Film.

Film Out
(PC Error Message Nos.

156 and 157)

The HDP film has run out.

Install a new roll of film and press

Resume to

continue or

Cancel to reset.

Film: Wrong Material
(PC Error Message No.

173)

The HDP Film is not installed

properly or has been damaged.

Verify the correct film is installed in the film

Cartridge.