HID HDPii Plus User Guide 2.0 - Manual (Page 70)

HDP5000 & HDPii Card Printer Encoder User Guide_L000950, 2.0
Page 70 of 103 December 2012
© 2012 HID Global Corporation. All rights reserved
LCD Error Message Cause Solution
No Smart Encoder
(PC Error Message No.
33)
You are trying to send encoding
data, but the Printer is not
configured with this Encoder type.
To cancel, click Cancel Print.
Printing Error
(PC Error Message No.
107)
An error was detected during
printing.
Reset the Printer and try again.
If this problem persists, call for technical
assistance.
Reboot Required
(PC Error Message Nos.
9, 65, 67, and 163)
Unspecified system error detected
by the Printer Firmware.
Reset the Printer and try again.
If this problem persists, call for technical
assistance.
Reinsert Ribbon
(PC Error Message No.
141)
The Ribbon must be reinserted for
proper functioning of the Printer.
Reinsert the Ribbon or press Resume.
Remove Card
(PC Error Message No.
68)
A card is jammed in the Print
Station or card flipping area of the
Printer.
Clear the jam and press Cancel.
Remove Ribbon
(PC Error Message No.
139)
The print Ribbon is not installed
properly or has been damaged.
Verify the correct Ribbon is installed in the
Ribbon Cartridge.
Remove it and replace it with the correct
Ribbon.
Remove Lam Material
(PC Error Message No.
210)
Single Sided Lam job specified but
the material is loaded in both
Modules.
Remove either Lamination Cartridge.
Remove Lam1 Mtl
(PC Error Message No.
204)
Single sided lamination on the back
side is specified but material is
loaded in the Lam 1 Module.
Remove Cartridge 1.
Remove Lam2 Mtl
(PC Error Message No.
205)
Single sided lamination on the
front side is specified but material
is loaded in the Lam 2 Module.
Remove Cartridge 2.
Ribbon Break/Jam
(PC Error Message No.
99, 108, and 109)
The Ribbon is not able to find the
next panel correctly. Check for
jams/breaks.
If jammed, clear the jam. If broken, repair by
taping the Ribbon back on to the take-up
core.
Press
Resume to continue or Cancel to
abort.
Ribbon Low
(PC Error Message No.
92)
The print Ribbon will soon run out. If printing a large number of cards, replace
the Ribbon now or monitor the Printer until
the Ribbon is gone and install a new Ribbon.
Ribbon Miscue
(PC Error Message No.
97)
The Ribbon is not able to find the
next panel correctly. Check for
jams/breaks.
If jammed, clear the jam. If broken repair by
taping the Ribbon back on to the take-up
core.
Press
Resume to continue or Cancel to
abort.
Ribbon Out
(PC Error Message No.
91, 100 and 101)
The print Ribbon has run out. Install a new Ribbon and press Resume to
continue.