HP Officejet Pro 8500A - Manual (Page 232)

G Errors (Windows)
Fax memory full
If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer
has a problem (such as a paper jam), the printer saves incoming faxes to memory until the
problem is resolved. However, the printer’s memory might fill up with faxes that have not been
printed yet or transferred to the computer.
To solve this problem, resolve any problems with the printer.
For more information, see Solve fax problems.
Printer disconnected
The computer cannot communicate with the printer because one of the following events has
occurred:
• The printer has been turned off.
• The cable connecting the printer - such as a USB cable or a network (Ethernet) cable – has
been disconnected.
• If the printer is connected to a wireless network, the wireless connection has been broken.
To solve this problem, try the following solutions:
•
Make sure the printer is turned on and that the (Power) light is on.
• Make sure the power cord and other cables are working and are firmly connected to the
printer.
• Make sure the power cord is connected firmly to a functioning, alternating current (AC) power
outlet.
• If the printer is connected to a network, make sure the network is functioning properly. For
more information, see Solve wired (Ethernet) network problems.
• If the printer is connected to a wireless network, make sure the wireless network is
functioning properly. For more information, see Solve wireless problems.
Ink Alert
The ink cartridge identified in the message is low on ink.
Ink level warnings and indicators provide estimates for planning purposes only. When you receive
a low ink warning message, consider having a replacement cartridge available to avoid possible
printing delays. You do not need to replace cartridges until prompted to do so.
For information about replacing ink cartridges, see Replace the ink cartridges. For information
about ordering ink cartridges, see Order printing supplies online. For information about recycling
used ink supplies, see HP inkjet supplies recycling program.
NOTE: Ink from the cartridges is used in the printing process in a number of different ways,
including in the initialization process, which prepares the printer and cartridges for printing. In
addition, some residual ink is left in the cartridge after it is used. For more information
seewww.hp.com/go/inkusage.
Printhead problem
The printhead identified in the message is missing, not detected, or incorrectly installed in the
printer.
228 Errors (Windows)