beautypg.com

Solve printer management problems, Embedded web server cannot be opened – HP Officejet Pro 8500A User Manual

Page 147

background image

NOTE: Refer to your firewall documentation on how to configure the firewall port
settings and how to add HP files to the “trusted“ list.

Some firewalls continue to cause interference even after you disable them. If you
continue to have problems after configuring the firewall as described above and if
you are using a computer running Windows, you might need to uninstall the firewall
software in order to use the printer over the network.

Advanced firewall information

The following ports are also used by your printer and might need to be opened on your
firewall configuration. Incoming ports (UDP) are destination ports on the computer
while outgoing ports (TCP) are destination ports on the printer.

Incoming (UDP) ports: 137, 138, 161, 427

Outgoing (TCP) ports: 137, 139, 427, 9100, 9220, 9500

The ports are used for the following functions:

Printing

UDP ports: 427, 137, 161

TCP port: 9100

Photo card upload

UDP ports: 137, 138, 427

TCP port: 139

Scanning

UDP port: 427

TCP ports: 9220, 9500

HP printer status

UDP port: 161

Faxing

UDP port: 427

TCP port: 9220

HP printer installation

UDP port: 427

Solve printer management problems

This section provides solutions to common problems that involve managing the printer.
This section contains the following topic:

Embedded Web server cannot be opened

Solve printer management problems

143