HP Officejet Pro 8500A - Manual (Page 126)

that carries phone accessories. You also need another phone cord, which can be
a standard phone cord that you might already have in your home or office.
Solution: Other equipment that uses the same phone line as the printer might be
in use. Make sure extension phones (phones on the same phone line, but not
connected to the printer) or other equipment are not in use or off the hook. For
example, you cannot use the printer for faxing if an extension phone is off the
hook, or if you are using a computer dial-up modem to send email or access the
Internet.
The printer is having problems sending and receiving faxes
Solution: Make sure the printer is turned on. Look at the display on the printer. If
the display is blank and the Power light is not lit, the printer is turned off. Make
sure the power cord is firmly connected to the printer and plugged into a power
outlet. Press the Power button to turn on the printer.
After turning on the printer, HP recommends you wait five minutes before sending
or receiving a fax. The printer cannot send or receive faxes while it is initializing
after being turned on.
Solution: If Fax to PC or Fax to Mac has been enabled, you may not be able to
send or receive faxes if the fax memory is full (limited by printer memory).
Solution:
• Make sure you used the phone cord supplied in the box with the printer to
connect to the telephone wall jack. One end of the phone cord should be
Chapter 9
122 Solve a problem