HP StorageWorks XP Remote Web Console Software User Manual
Page 174
Probable Cause/Recommended Action
Error Condition
Log off from the XP Remote Web Console, and then
re-log in. If this error occurs before you log on to XP
Remote Web Console, close all panes. Log on to the
XP Remote Web Console.
The display of the web browser becomes incorrect,
because some GUI items such as labels and icons
cannot be downloaded properly.
Wait for an RMI time-out (default is 1 minute). Close
all panes, and then restart the XP Remote Web Con-
sole.
An XP Remote Web Console panel is incorrectly closed
by:
•
Clicking
on the pane
•
Using commands such as File and Exit on the
web browser
•
Pressing the Alt and F4 keys
Confirm the memory size (512 MB or greater is recom-
mended) of the XP Remote Web Console client, open
Java Plug-in Control Panel from Control Panel, and
then set a memory size to use in the Java Runtime
Parameters box on Java Plug-in Control Panel. For
example, set as follows: For 512 MB:
-Xmx536870912
XP Remote Web Console's performance is slow or
extremely slow.
Click Refresh (
) on the XP Remote Web Console
panel.
Even though you have click Apply to execute the oper-
ation, the new settings are not displayed on the XP
Remote Web Console panel.
Close all panes, wait until the processing which has
been in progress finishes, and then restart XP Remote
Web Console.
An XP Remote Web Console panel is forcibly closed
by clicking
on the panel or by some other means,
while time-consuming processing, such as LDEV
formatting, is in progress.
Type the URL of the desired SVP in the Trusted Sites
of Internet Options panel. See “
ging on to the XP Remote Web Console
The page is not displayed due to an invalid syntax
error.
Maintenance/Other
Exit all web browsers on XP Remote Web Console.
Restart the browsers. If in doubt, you should exit and
restart the browsers.
The program on the SVP is updated.
Clear cache (the existing temporary Internet files) of
the web browser before logging on to XP Remote Web
Console.
The time of the clock on XP Remote Web Console is
reset.
An internal process (for example, configuration
change, Product check, operational information acquis-
ition) may be executing on the SVP (web server).
XP Remote Web Console processing is temporarily
delayed.
The digital signature for the XP Remote Web Console
Java applet has been expired. Follow the instructions
in “
Restriction on Accessing Local Client
An error occurred because a digital signature or se-
curity certificate is expired.
Troubleshooting
174