Canon Color imageCLASS MF9280Cdn - Manual (Page 494)

12-39
Error Codes
Troubleshooting
Error Code Description Action
#0810 A POP (Post Office Protocol) server connection
error occurred while receiving an I-fax. – Check the POP Server name in Settings> in in Management Set> (from the Additional
Functions screen).
Confirm that the POP server is functioning
normally.
Check the network status. –
–
–
The POP server returned an error during the
connection. – Start the Remote UI and make sure that POP
Server in E-mail/I-Fax Settings under Network
Settings matches the POP server address you
checked in “Network Settings,” in the e-Manual. –
A timeout error occurred on the server while
connecting to the POP server. – Ask the network administrator to check that
the mail server or the network is operating
properly. –
#0813 The login name or password for access to the POP
server is incorrect. Check that POP Address and POP Password in
E-mail/I-Fax are set correctly.
(See “Network Settings” in the e-Manual.)
#0816 You have reached the quota for the number of
pages you can scan for faxing. Reset or increase the page quota or contact your
system administrator.
#0818 You have received data that cannot be processed
(cannot print the attached file). Check the settings and ask the sender to resend
the data.
#0819 You have received data that cannot be processed
(MIME information is incorrect). Check the settings, and then ask the sender to
resend the data. The machine can receive only
e-mails in plain text format. HTML e-mails cannot
be received.
#0820 You have received data that cannot be processed
(BASE 64 or uuencode is incorrect). Check the settings, and then ask the sender to
resend the data. The machine can receive only
e-mails in plain text format. HTML e-mails cannot
be received.
#0821 You have received data that cannot be
processed (TIFF analysis error). – Check the settings, and then ask the sender to
resend the data. –
The read job failed because TIFF or JPEG files
were not supported or the image data was
corrupted. – Confirm that the supported file format is used,
and then read data again. –
#0827 You have received data that cannot be
processed (contains MIME information that is not
supported). Check the settings, and then ask the sender to
resend the data.
#0828 You have received HTML data. Ask the sender to use a file format other than
HTML, and then resend the data.
#0829 Data that contains more than approximately
1,000 pages is received. (This error code may also
appear when the machine receives corrupted
data.) This machine can store up to approximately
1,000 pages of data in memory, but will delete
any data that exceeds this limit. Ask the sender
to resend the remaining pages. (If the received
data is corrupted, ask the sender to resend the
appropriate data.)