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Canon Color imageCLASS MF9280Cdn User Manual

Page 492

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12-37

Error Codes

Troubleshooting

Error Code

Description

Action

#0752

The SMTP server name for e-mail or I-fax is not
correct.

Start the Remote UI and make sure that the
SMTP Server in E-mail/I-Fax Settings under
Network Settings matches the SMTP server
address you checked in “Network Settings,” in
the e-Manual.

The domain name or e-mail address may not
be set.

Start the Remote UI and make sure that
Domain Name in TCP/IP Settings under
Network Settings is set correctly.

Start the Remote UI and make sure that E-mail
Address in E-mail/I-Fax Settings under Network
Settings is set correctly.

The mail server is not functioning.

Ask the network administrator to check that
the mail server is operating properly.

The network is down.

Ask the network administrator to check that
the network is operating properly.

While an e-mail message were being sent in
color, some error occurred.

Try sending several times. If the error persists,
ask the network administrator to check that the
network is operating properly.

#0753

A TCP/IP error occurred while sending documents
to a file server, or sending an e-mail message.
(Socket, Select error, etc.)

Check that the network cable is properly
connected between the machine and your
computer.
Check that the is set to .
Check that the of the file server
destination is set correctly.
Check that the is set
correctly.
Set to .
Check the settings in Windows Firewall.
If the machine still does not operate normally,
turn the main power OFF, and then back ON.




#0755

You cannot send jobs because TCP/IP is not
functioning correctly.

Check in Settings> in (from
the Additional Functions screen).

The IP address is not set.

Check in Settings> in (from
the Additional Functions screen).

When the machine was turned ON, an IP
address was not assigned to the machine by
the DHCP, RARP, or BOOTP server.

After the machine is turned ON,
communication with a network will not start
until the time specified in Settings> in in Management Set> (from the Additional
Functions screen) elapses. Wait a few
moments, and then try sending again.

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