Controlled Products Systems Group SWINGSMART DC 20 User Manual
Page 120
Smart DC Controller Troubleshooting
6-22
SwingSmart DC Installation and Reference Manual
Revision E
ER
R
O
R
4
M
A
ST
ER
-SLA
V
E
C
O
M
Th
e S
m
ar
t
D
C
Cont
ro
lle
r
h
as
de
tected a
c
ommu
n
ica
ti
on
e
rro
r i
n
th
e co
mmun
icatio
n
li
n
k b
etw
ee
n
maste
r
an
d sla
ve
in
a du
al g
ate
insta
lla
tio
n
.
Se
ve
ra
l pos
si
bl
e
ca
u
ses
:
-
M
as
ter/
Sla
ve
co
mmu
ni
ca
ti
on
ca
bl
e
ha
s n
ot b
een
i
n
st
al
le
d
co
rr
ectl
y.
S
ee
.
- M
as
te
r/
Sl
ave
n
ot co
nfig
ur
ed pr
op
er
ly
th
ro
u
gh
th
e
In
st
al
le
r Me
n
u
.
- O
p
er
at
or
n
ot pr
op
er
ly
ear
th
g
ro
u
n
d
ed.
-
M
as
te
r/
Sl
av
e co
mmu
nica
tio
n
ca
bl
e
ins
tal
le
d i
n
same
co
n
d
uit
as
h
igh
-v
ol
ta
ge
AC
p
owe
r.
- O
n
e
op
er
at
or
do
es no
t h
av
e
po
w
er appl
ied
to
it.
One
ope
rator
may
have
a dif
fe
re
nt so
ft
w
ar
e v
er
sio
n.
1.
Co
rr
ect co
mmu
ni
catio
n
ca
bl
e.
2.
V
er
if
y t
h
at
e
ac
h
op
er
at
or
i
s c
on
fi
gu
re
d
pr
op
erl
y th
ro
u
gh
th
e
Insta
lle
r M
enu
. O
n
e
ope
rator must be
se
t
as
M
aste
r and th
e oth
er
op
er
at
or
m
u
st
be
se
t
as
S
lave
.
3.
I
n
sta
ll
gr
ou
n
d
ro
d pe
r NE
C/NF
P
A
s
ta
n
da
rd
.
4.
I
n
sta
ll
se
pa
ra
te
co
n
d
u
it fo
r co
mmu
n
icatio
n
cab
le
s.
5.
Ens
ure
A
C
p
ower is
p
res
ent
at
bo
th
op
erat
or
s
an
d
bo
th
po
w
er
sw
itches
a
re in
the
ON pos
it
ion.
6.
Check t
he sof
tw
ar
e v
er
sio
n
cur
rentl
y
lo
ad
ed
in
th
e oper
at
or
by
pr
essing
R
E
SE
T
. M
ake s
ur
e
bo
th
op
er
at
or
s
ar
e r
unning
t
he sa
me s
of
tw
ar
e v
er
sio
n.
ER
R
O
R
5
No
d
is
p
la
y
Th
e dis
p
lay
pr
ov
ide
s no in
dicati
on
of
th
is e
rr
or
, b
u
t it can appe
ar
in th
e
ST
A
R
T
log
and me
ans th
at the
Sm
ar
t D
C
Co
ntr
ol
le
r h
as dete
cted a
se
ri
ou
s i
n
te
rn
al
err
or
.
In
te
rn
al so
ft
w
ar
e /h
ar
dwar
e e
rr
or
. Re
po
rt
any
ins
tance
of
thi
s e
rro
r to
H
yS
ec
u
ri
ty
En
gi
n
ee
ri
n
g.
1.
T
ur
n
bot
h s
w
it
ches
of
f t
o re
se
t
so
ft
wa
re
.
2.
U
pda
te
to
la
tes
t s
of
twa
re
v
ers
io
n usi
ng
S
T
AR
T
.
3.
R
epl
ac
e
Sm
art
DC
C
on
tr
ol
le
r.
ER
R
O
R
6
N
ot
u
se
d
i
n
S
w
in
gS
ma
rt
.
ER
R
O
R
7
ME
N
U
CH
E
C
KS
U
M
So
ft
wa
re
is
su
e
ex
is
ts
tha
t ma
y r
eq
u
ir
e
fa
ct
or
y res
et
.
Co
rr
upt
so
ftw
ar
e o
r da
ta.
Call
H
ySe
cu
rit
y T
echnica
l S
up
po
rt
for
a
ss
is
tance.
ER
R
O
R
8
RPM
SE
N
SO
R
No
t u
se
d
i
n
S
w
in
gS
m
ar
t.
ER
R
O
R
9
B
A
TTE
R
Y
D
IS
C
ONN
E
T
h
e S
m
ar
t
D
C
Co
ntro
ller
d
etecte
d
th
er
e
is
no
b
atte
ry
co
n
n
ecte
d.
Th
e b
at
te
ri
es
a
re
d
is
conn
ec
te
d
, o
r a
w
iri
n
g fa
u
lt
ex
is
ts
.
Sw
ing
Smar
t ope
rato
rs
sh
ip wi
th a wi
re
di
sconn
ecte
d
to
pr
eve
n
t b
atter
y d
ra
in.
1.
En
su
re
t
h
e re
d
w
ire
in
t
h
e u
p
p
er
le
ft
c
or
n
er
o
f
th
e e
le
ctrica
l b
ox
i
s co
nn
ec
ted to
th
e sw
it
ch
.
2. C
orre
ct
a
ny
is
su
es
wit
h
ba
tt
er
y wi
rin
g.
3.
Check t
he 30 amp
fus
e
on t
he
circuit
board
.
ER
R
O
R
10
SL
O
W
D
O
WN
SWI
T
C
H
No
t u
se
d
i
n
S
w
in
gS
m
ar
t.
T
a
ble 6-1.
Smart
DC C
o
n
trol
le
r - T
roubl
eshoot
ing
Disp
la
y
D
escript
io
n
Po
ss
ible
Ca
us
es
So
lut
io
n
s
Con
d
it
io
n
Alert,
E
rr
o
r o
r Fault