CTI Products MCN Server 8000 - Manual (Page 201)

Appendix A: Error Logging Definitions
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Appendix A: Error Logging Definitions
Logging is a feature of the MCN and the RCD Programs to assist with System Hardware Status, trouble
shooting and Diagnostics. The messages to be logged are formatted for general text output. The
formatting of messages to be logged to the screen, printer, file, or email is defined in a system
configuration file with a name similar to:
SystemName.RcdLog
where SystemName is the name you used to save your system files in MCN Config Server.
You can edit that file with a text editor to change the items that are logged .
Logging to a File
The typical logging definitions for a file are shown in the example below.
Log File Location & Size
If the LogFile parameter above does not include an explicit path reference, the log file will be stored in
C:\ProgramData\CTI Products Inc\McnRcd
(for Windows 7.)
Default Log File size is 16 MB.
When a log file reaches its limits, it is re-named with an "Old" extension and a new log file is created.
If a different log file size is required, use Regedit to go to the following key in the registry
(for Windows 7):
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\CTI Products\MCNRCD\Logs
Enter the following DWord entry: MaxLogSize
Enter the value (in Decimal bytes) for the maximum log size. Restart MCN Server 8000 for the change
to take effect.
Log File Name
Header Text
Fields to Log