CTI Products MCN Server 8000 - Manual (Page 20)

Installation
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Software Installation
Installation in Motorola Solutions, Inc. Astro™25 Systems
PCs installed in a Motorola Solutions, Inc. (MSI) Astro™25 system must have (among other things) the
following items installed:
•
Windows Hardening Kit
•
Anti-Virus (For Astro™ 7.13 and above systems, the anti-virus system used is:
McAfee EndPoint Software
The proper order for software installation is:
1. Install the Windows Operating System (if not re-installed).
See instructions in appropriate MSI document.
2. Perform the Operating System Initialization Steps.
See instructions in appropriate MSI document.
3. Install the Motorola Solutions Inc. Windows Hardening Kit.
See instructions in appropriate MSI document.
4. Install MOTOPATCH.
5. Install the MCN Server 8000 and/or Client software as described in the following sections of
this manual.
6. Install the McAfee EndPoint Software.
See instructions in appropriate MSI document.
Re-Installation of in Motorola Solutions, Inc. Astro™25 Systems
If you need to re-install the software or an update, the proper order for is:
1. Normally, you should be able to re-install the software without un-installing McAfee Endpoint
Software or disabling functions in it. However, that might change with different configurations.
If you have difficulty installing the CTI software, try turning off the virus protection. If that
fails, try un-installing McAfee.
2. Remove the CTI software
3. Install the MCN Server 8000 and/or Client software as described in the following sections of
this manual.
4. Re-enable or re-install McAfee Endpoint Software if it was disabled or removed in an earlier
step.