Toshiba e-STUDIO 170F - Manual (Page 211)

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When receptions are not performed normally, check the points in the table below.
If the facsimile will not operate correctly after confirming these points or anything
not listed here occurs, call your service representatives.
When you are to re-
ceive a document
and you press
START
nothing hap-
pens.
Problem Cause Solution
A document is still in your
facsimile.
The modular cord (tele-
phone line cable) is dis-
connected.
There is no power to the
unit.
There is no recording pa-
per.
The RX cover is not
closed fully.
Press
STOP
to remove the
document.
After the recording
paper has been re-
placed, a PAPER
EMPTY error mes-
sage remains on the
LCD display.
The received docu-
ment is difficult to
read. Unnecessary
lines are printed.
You receive a docu-
ment that is com-
pletely blank, even
though you and the
remote party fol-
lowed the correct
procedures.
Recording paper jam
occurs frequently.
Problem Cause Solution
The recording paper is not
installed correctly.
The original document on
the sending side is of poor
quality.
The sending unit requires
adjustment.
The recording unit requires
cleaning.
The remote party loaded
the document face up.
The recording paper tray
is not firmly closed.
Something is wrong with
the recording paper itself.
Check the paper installation,
and make sure it is correct.
Ask the sending party if the
document contents are clear
enough.
Ask the sending party to make
a copy of the same document
using their facsimile. If the
quality is poor, the problem is
in the sending party’s unit.
If a copy is made on your fac-
simile and the quality is poor,
clean the recording unit.
Request the remote party to
make sure that document is
loaded correctly.
Check the tray.
Use recording paper with the
desired specifications.
Reception Problems
The recording paper
does not come out.
Ask the sending party to re-
transmit the document.
Press down the RX cover until
it clicks at the two latching po-
sitions.
Check that the power plug is
plugged into the AC outlet and
the power switch is ON.
Load recording paper in the re-
cording paper tray.
Press down the RX cover until
it clicks at the two latching po-
sitions.
Firmly connect the modular
cord at both ends.
Press
MONITOR
and confirm you
can hear a dial tone.
Something is wrong with
the sending machine.
The RX cover is not
closed fully.