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Error codes printed on reports – Toshiba e-STUDIO 170F User Manual

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When an Error Code is printed as a status indication on Transmission Reports, etc., refer to the following description for the applicable Error Code to determine the cause.

Error

Code

Cause

How to Correct

10

11

12

13

20

E0
E6

22

30

32

33

Paper Empty

Recording Paper Jam

Document Paper Jam

Cover Open

Power Failure

Error relating to the printer or
memory.

File Error due to a Directory Error

was pressed during the

communication.

Page # Mismatch

Polling Error

Load recording paper and set the
tray.

Open the cover and clear the re-
cording paper jam.

Remove the jammed document.

Close the cover, then retry.

Retry the transmission or ask the
remote party to transmit the docu-
ment again.

Remove the cause of the error on
the printer, if any. Then ask the re-
mote party to retry the transmis-
sion. If not corrected, call your ser-
vice representative.

Power the unit ON/OFF, then retry.

Retry the transmission or ask the
remote party to transmit the docu-
ment again.

Check the actual document count.

Check polling options setup (securi-
ty code, etc.), and check if the poll-
ing document exists.

Error

Code

Cause

How to Correct

42

50

53

B0-B5
C0-C4
D0-D2

F0, F1

87

Memory Overflow

Line Busy

Security Mismatch in Relay or
Mail Box transmission

Signal Error or Line Condition Error

No residual memory was remain-
ing on the remote party’s machine
for Relay or Mailbox transmission.

Wait until the memory is recov-
ered by completing some of the
reserved jobs or remove other
causes if any, then retry the com-
munication.

Send the document again.

Confirm the remote party’s securi-
ty code, password, and your set-
up.

Retry the communication. Fre-
quent failures may indicate a
phone line problem. If possible,
move the unit to another line and
try your communications again.

Retry the transmission.

Error Codes Printed on Reports

STOP