Transmission problems – Toshiba e-STUDIO 170F User Manual
Page 210
208
Too many document pages
are set.
The Operation Panel is not
closed fully.
The document extension
Tray is not fully extended.
Something is wrong with
the document paper itself.
The ADF pad is dirty.
The document was loaded
with a wrong side down.
The Operation Panel is not
closed fully.
The remote party’s unit is
not compatible with yours.
Poor telephone line condi-
tions.
When transmissions are not performed normally, check the points in the table be-
low. If the facsimile will not operate correctly after confirming these points or any-
thing not listed here occurs, call your service representative.
When you place a
document in the
document tray, noth-
ing happens.
When you press
START
in Direct
Document Transmis-
sion Mode, the mes-
sage “DIALING” or
“COMMUNICATING”
does not appear on
the LCD display.
Documents are
fed obliquely
(i.e. skewed).
Problem
Cause
Solution
You have a machine error.
Check the display for an
error message (see pages
204 and 205).
There is no power to the
facsimile.
The modular cord (the tele-
phone line cable) is not cor-
rectly connected.
The Dial Type setting of
the facsimile is wrong.
The document is not set
correctly in the Document
Tray.
The Operation Panel is not
closed fully.
Clear the error.
Make sure the power plug is
plugged into the AC outlet and
the power switch is ON.
When document pag-
es are fed into the
unit, two pages are
drawn into the slot.
The sending proce-
dure was completed,
but nothing was re-
corded on the record-
ing paper of the re-
ceiving party or the
image was elongated.
The sending proce-
dure was completed
correctly, but nothing
happened.
Documents cannot
be sent overseas.
Problem
Cause
Solution
Set a maximum of 40 pages
(A4/Letter size) for one trans-
mission sequence.
Close the Operation Panel until
it clicks at the two latching po-
sitions.
Extend it fully to support the
document sufficiently.
Check the document to see if it
satisfies the requirements (see
page 81).
Clean the ADF pad.
Load the document face down.
Close the Operation Panel until
it clicks at the two latching po-
sitions.
Verify the remote party’s unit.
This facsimile can communi-
cate with G3 machines but not
G4 machines.
Retry sending the document
using to the “Low Speed Trans-
mission” procedure (see page
174).
Transmission Problems
Check the modular cord con-
nection between the wall socket
and the facsimile. Press
MONITOR
and confirm you can hear a dial
tone.
Set the correct Dial Type in ac-
cordance with the line used for
the facsimile (see page 45).
Align the document guides
properly (but not too tightly).
Close the Operation Panel until
it clicks at the two latching po-
sitions.