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Tektronix 560 User Manual

Page 216

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7

Troubleshooting

7-44

Phaser 560 Color Laser Printer

Jam at D

Solution 1

Caution

The Fuser is hot. To avoid personal injury, open the front door and allow
the Fuser to cool for 10 minutes before touching it.

Warning

First check the exit opening for media that has jammed and folded like an
accordion. It is especially difficult to see if the media is transparency film.

1.

Open the front door to access the Fuser.

2.

Pull open the access door (above the plastic output tray); the media is visible.

3.

On the Fuser, turn the large blue knob

counterclockwise

.

4.

Remove the media from inside the access door.

Caution

If the Fuser knob will not turn,

do not force it

or you may damage the

Fuser. Instead, follow these steps:

Unlock the Fuser by turning the small blue knob

counterclockwise

.

Pull the Fuser out. The media will probably tear.

Remove the Fuser Roll.

Turn the Fuser’s large blue knob to release the jammed media.

Remove the jammed media from the Fuser and printer.

Re-insert the Fuser Roll into the Fuser (press

firmly

to click it into place).

Re-insert the Fuser.

A4

PA

PER

9698-37

3

4

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