Postscript printing errors – Tektronix 560 User Manual

Page 198

Troubleshooting

7-26

Phaser 560 Color Laser Printer

PostScript printing errors

Note

For information on specific applications, request a document
catalog from HAL or EuroHAL, the Tektronix automated fax
systems. Refer to page 7-3 for instructions on using these
systems.

If your printer reports a PostScript error when printing from Adobe
PageMaker, Adobe FreeHand, QuarkXPress, or Canvas, you may be using
an older or incorrect version of the Printer Description File (PPD). Refer to
“Installing Printer Software” on page 3-1 for instructions on installing
printer description files.

You should always use the most current printer description file.
To determine the

date

of the file you are using, do the following:

■

Macintosh users:

Select (highlight) a printer description file and choose

Get Info

from the

File

menu. Make a note of the version date.

■

Windows 3.1 users:

Check a printer description file’s creation date in the

File Manager.

Make a note of the version date.

■

Windows 95 users:

Check a printer description file’s creation date in the

Windows

Explorer.

Make a note of the version date.

Check the Tektronix World Wide Web site or the Tektronix Bulletin
Board Service (BBS) to see if the printer description files you have
are the most recent. Refer to page 7-1 for instructions.