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Symptoms and solutions, Diagnostic tools – Tektronix 560 User Manual

Page 176

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7

Troubleshooting

7-4

Phaser 560 Color Laser Printer

Symptoms and solutions

Diagnostic tools

The printer provides several tools for diagnosing and solving various types
of problems; these tools include the following:

Consumables Page

Found in the

Help Pages

menu (accessed from the front panel); these help

you diagnose print quality problems, for example, if a user-replaceable
component, such as a toner cartridge, needs to be replaced.

Included on the Consumables Page is the

% Remaining

gauges, showing

the approximate remaining life for the toner cartridges, Imaging Unit, Fuser,
Fuser Roll, and Transfer Kit.

Configuration Page

Found in the

Help Pages

menu (accessed from the front panel). This

page provides useful information for installation and troubleshooting.

Included on the Configuration Page is the

Copy Count

for each of the

consumables.

PhaserLink

Allows you to use a standard web browser to view printer status, control
printer configuration, view consumable information, and link to online
documentation via the World Wide Web.

Note

To use PhaserLink software, the printer must be connected to a network
running TCP/IP. Refer to

PhaserShare Status Software User Manual

for

complete details.

Front panel status messages
and
Info Button

Automatically appear to reflect a condition requiring user intervention.

The

Consumables Report

menu provides

% Remaining

information on the

consumables.

The

Info

button provides useful diagnostic information (suggestions and brief

explanations) when the printer experiences a problem.

R

Phaser 560

CONFIGURATION PAGE

9698-47

9698-49

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Ready

Info

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