Recognizing a fault in a message reported by email – FUJITSU SPARC M4000 User Manual
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SPARC Enterprise Mx000 Servers XSCF User’s Guide • April 2008
2. Fault information in the FMA message is stored in the log. Therefore, the log
file can be referenced on the domain console. Perform an OS command such as
the syslog reference command or fmdump (1M) command on the domain
console. For how to identify fault information by using these commands, see
the Solaris OS documentation.
3. The contents of notification or fault information can be confirmed by accessing
the specified URL according to the message ID (SUNW-MSG-ID) displayed on
the domain console. If no message ID (MSG-ID) is found, acquire detailed
information from the syslog information.
4. To acquire more detailed information, log in to the XSCF and perform the
fmdump
(8) or showlogs (8) command to identify the fault information. For
details of these two commands, see
5. Repair the fault according to processing recommended by the information
provided on the specified URL (Note).
In some cases, the user may recognize the fault by referring to the console messages,
panic messages, IPL messages, or monitoring messages stored in the XSCF log. The
showlogs
(8) command of the XSCF Shell with each log option specified can be
used to reference this log information.
Note –
For up-to-date URL information, see the web site information about the
messages listed in
Recognizing a Fault in a Message Reported by Email
1. The user recognizes status notification or fault information as the Subject of
the email reported by XSCF or in the text of the message. For an example of a
mail message, see
2. According to the displayed message ID (MSG-ID), the user can access the
specified URL to confirm the information. Authorized service personnel can
use the DIAGCODE output in the message to acquire detailed information.
3. To obtain more detailed information, log in to the XSCF and perform the
fmdump
(8) or showlogs (8) command to identify the fault information.
4. Repair the fault according to the processing recommended by the information
provided on the specified URL.