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Chapter 7. troubleshooting and diagnostics, Chapter 8. getting information, help, and service, Appendix a. notices – Lenovo ThinkServer RD650 User Manual

Page 4: Index

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Installing or removing the Lenovo ThinkServer
RAID 510i upgrade key

. . . . . . . . .

107

Installing or removing the secure digital
module . . . . . . . . . . . . . . . .

110

Installing or removing the ThinkServer System
Manager Premium . . . . . . . . . . .

112

Installing or removing the ThinkServer Trusted
Platform Module . . . . . . . . . . . .

114

Installing or removing the AnyFabric
adapter . . . . . . . . . . . . . . . .

116

Installing or replacing a hot-swap redundant
power supply . . . . . . . . . . . . .

119

Installing or replacing a heat sink. . . . . .

121

Installing or replacing the microprocessor . .

123

Installing or removing the ThinkServer RAID
Super Capacitor Module . . . . . . . . .

132

Installing or replacing a hot-swap drive . . .

134

Installing a 2.5-inch solid-state drive into a
3.5-inch-drive bay . . . . . . . . . . .

138

Installing or removing the rear backplane/cage
assembly . . . . . . . . . . . . . . .

141

Replacing the hot-swap-drive backplane . .

143

Replacing the front panel board . . . . . .

152

Installing or removing the intrusion switch . .

156

Installing or replacing the optical drive

. . .

159

Installing or replacing the tape drive . . . .

166

Replacing the coin-cell battery

. . . . . .

172

For service technician only: replacing the
system board . . . . . . . . . . . . .

174

For service technician only: replacing the
power distribution board . . . . . . . . .

179

Completing the parts replacement . . . . . . .

183

Reinstalling the server cover and reconnecting
cables . . . . . . . . . . . . . . . .

183

Updating the server configuration . . . . .

186

Chapter 7. Troubleshooting and
diagnostics . . . . . . . . . . . . .

187

Troubleshooting procedure . . . . . . . . . .

187

Viewing the status and diagnostic LEDs. . . . .

187

Viewing the system event log . . . . . . . . .

188

Basic troubleshooting tables . . . . . . . . .

188

Lenovo ThinkServer Deployment Manager
program problems . . . . . . . . . . .

188

Optical drive problems . . . . . . . . . .

188

Storage drive problems . . . . . . . . .

189

Memory module problems . . . . . . . .

190

Keyboard, mouse, and USB device
problems . . . . . . . . . . . . . . .

191

Chapter 8. Getting information, help,
and service . . . . . . . . . . . . .

193

Information resources . . . . . . . . . . . .

193

Using the documentation. . . . . . . . .

193

ThinkServer Web site . . . . . . . . . .

193

Lenovo Support Web site. . . . . . . . .

193

Help and service . . . . . . . . . . . . . .

194

Before you call . . . . . . . . . . . . .

194

Calling for service. . . . . . . . . . . .

194

Using other services

. . . . . . . . . .

195

Purchasing additional services

. . . . . .

195

Appendix A. Notices . . . . . . . . .

197

Trademarks . . . . . . . . . . . . . . . .

198

Important notes . . . . . . . . . . . . . .

198

Polyvinyl Chloride (PVC) cable and cord notice . .

198

Recycling information . . . . . . . . . . . .

198

Battery return program. . . . . . . . . .

199

Requirement for batteries containing
perchlorate . . . . . . . . . . . . . .

199

Recycling information for Brazil . . . . . .

200

Particulate contamination . . . . . . . . . .

200

Important WEEE information . . . . . . . . .

201

Restriction of Hazardous Substances Directive
(RoHS) . . . . . . . . . . . . . . . . . .

201

European Union RoHS . . . . . . . . . .

201

German Ordinance for Work gloss statement. . .

201

Export classification notice . . . . . . . . . .

201

Electronic emission notices. . . . . . . . . .

202

Federal Communications Commission (FCC)
Statement. . . . . . . . . . . . . . .

202

Eurasian compliance mark . . . . . . . . . .

203

ENERGY STAR model information . . . . . . .

204

Index. . . . . . . . . . . . . . . . .

205

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ThinkServer RD650 User Guide and Hardware Maintenance Manual