beautypg.com

Memory module problems – Lenovo ThinkServer RD650 User Manual

Page 204

background image

• The status LEDs on each hot-swap storage drive help you easily identify a problem. See “Hot-swap-drive

status LEDs” on page 50.

Symptom

Action

A newly installed hot-swap storage drive is not recognized.

1. Ensure that the drive is installed into the correct drive

bay.

2. Restart the server.

3. Remove the drive from the bay, wait 45 seconds, and

reinsert the drive into the bay, making sure that the
drive connects to the hot-swap-drive backplane.

4. Run any diagnostic programs to test the drive if you

have.

5. Ensure that the hot-swap-drive backplane is correctly

seated. When it is correctly seated, the drive
assemblies correctly connect to the backplane
without bowing or causing movement of the
backplane.

6. Ensure that the cable connection is correct. See

“Connecting cables” on page 51.

7. Reconnect the backplane power cable and repeat

step 1 through step 4.

8. Reconnect the backplane signal cable and repeat

step 1 through step 4.

9. If you suspect a problem with the backplane signal

cable or the backplane:

a. Replace the affected backplane signal cable.

b. Replace the affected backplane.

Multiple storage drives fail.

1. Ensure that the cable connection is correct. See

“Connecting cables” on page 51.

2. Reconnect the power cable(s).

3. Reconnect the signal cable(s).

4. Replace the affected signal cable(s).

5. If you suspect a problem with the backplane, replace

the affected backplane.

Memory module problems

Follow the suggested actions for the corresponding symptom in the order in which they are listed until the
problem is solved. If none of these actions solve the problem, see “Troubleshooting procedure” on page 187
for the subsequent steps you should check after using the information in this topic. If the problem still cannot
be solved, seek technical assistance. See Chapter 8 “Getting information, help, and service” on page 193.

Notes:

• If you are instructed to remove, install, or replace any CRUs, refer to the related procedure in Chapter

6 “Replacing hardware” on page 67.

• If an action step is preceded by “(Trained service technician only),” this action step is reserved for a trained

service technician and must be performed only by a trained service technician.

190

ThinkServer RD650 User Guide and Hardware Maintenance Manual