Adobe Digital Publishing Suite User Manual
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If you have an iPad, an iPhone, an Android tablet, a Kindle Fire, or a Windows device that runs 8.1 or later, install the most current version of the
Adobe Content Viewer from the store. In the store, search for “Adobe Content Viewer.”
Updating the DPS Desktop Tools (InDesign CS6)
Whenever a new set of tools is released, choose Help > Updates in InDesign and update the DPS Desktop Tools. If you need to create folios that
are compatible with an earlier viewer (v20 or later), you can use the Folio Builder panel to target that viewer version.
Updating the Folio Builder panel and/or the authoring tools (InDesign CS5/CS5.5)
The Digital Publishing Suite tools are updated frequently. Whenever there is a new release, the Folio Producer Service is updated on the web.
There is a separate installer for the Folio Builder panel so that you can update the panel without updating your tools. Whenever Adobe updates the
web client, update the Folio Builder panel to make sure that the web client and the Folio Builder panel remain in sync.
Note that updating the Folio Builder panel does not update your authoring tools.
The Folio Builder panel updates are available on the Adobe Downloads pages:
Windows:
Mac OS:
You also have the option of updating the authoring tools when a new version is released. When you update the authoring tools, any folio you
publish is not compatible with any pre-v20 viewer version. For v20 viewer versions and later, update the authoring tools, and you can specify the
viewer version when you create a folio. See Create a folio.
With InDesign CS5/CS5.5, you may need to revert to a previous set of Folio Producer tools to be compatible with an older custom viewer (v19 or
earlier). Uninstall the Folio Producer tools, and then download and install the appropriate version. Older tools are available on these pages:
Windows:
Mac OS:
Common installation issues
Adobe Content Viewer for the Desktop not installed properly
In some instances, updating the DPS Desktop Tools or the Folio Producer tools fails to install the Adobe Content Viewer for the Desktop (also
called the "Desktop Viewer"). The workaround is to install the Adobe Content Viewer for the Desktop manually. To do this, double-click the
AdobeContentViewer.air file:
Note: The location can vary slightly if you are on 64-bit version of Windows, or if you are installing the InDesign CS5/CS5.5 Folio Producer Tools.
Mac OS: /Library/Application Support/Adobe/Installers/AdobeDigitalPublishingCS6/ContentViewer/AdobeContentViewer.air
Windows: C:\Program Files\Common Files\Adobe\Installers\AdobeDigitalPublishingCS6\ContentViewer\AdobeContentViewer.air
For details, see this tech note:
"Please update your app" error message
When customers attempt to download new folios in your branded viewer app, the following message appears: "Please update your app. This issue
is available for download, but requires a newer version of the app."
If customers are getting this error, the viewer version of the folio is higher that viewer version of the app. To fix this problem, either publish the folio
using an older viewer version that is compatible with your app, or submit a new version of your app to the store.
For details, see this article:
"You do not have a compatible Digital Publishing Plug-in" error message
After updating your Folio Producer tools, this error message tells you to download the Folio Producer tools, but you have the most current Folio
Producer tools and panel. This problem sometimes occur when there is a problem with the PlugInConfig.txt file. Moving or deleting this file usually
resolves this issue. For details, see this tech note:
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