Zilog technical support – Zilog Z8F0130 User Manual
Page 30

Introduction
UM013037-1212
6
Zilog Developer Studio II – Z8 Encore!
User Manual
Zilog Technical Support
For technical questions about our products and tools, or for design assistance, please visit
Support
menu to
Technical Support
, and provide
the following information in your support ticket:
•
Product release number (Located in the heading of the toolbar)
•
Product serial number
•
Type of hardware you are using
•
Exact wording of any error or warning messages
•
Attach any applicable files to your email
Before Using Technical Support
Before you use technical support, consult the following documentation:
•
readme.txt file
Refer to the
readme.txt
file in the following directory for last minute tips and infor-
mation about problems that might occur while installing or running ZDS II:
ZILOGINSTALL\ZDSII_
product
_
version
\
In the above filepath:
–
ZILOGINSTALL is the ZDS II installation directory. For example, the default
installation directory is
C:\Program Files\Zilog.
–
product is the specific Zilog product. For example, product can be
Z8Encore!
,
ZNEO
,
eZ80Acclaim!
,
Crimzon
, or
Z8GP
.
–
version is the ZDS II version number. For example, version can be
4.11.0
or
5.0.0
.
•
FAQ.html file
The
FAQ.html
file contains answers to frequently asked questions and other informa-
tion about good practices for getting the best results from ZDS II. The information in
this file does not generally go out of date from release to release as quickly as the
information in the
readme.txt
file. You can find the
FAQ.html
file in the following
directory:
ZILOGINSTALL\ZDSII_product_version\
In the above filepath:
–
ZILOGINSTALL is the ZDS II installation directory. For example, the default
installation directory is
C:\Program Files\Zilog.
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