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Sensaphone 2800 User Manual

Page 163

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Appendix C: Troubleshooting

161

Cause

Incorrect zone configuration.

Solution

Reconfigure the zone. See Chapter 4.

OTHER MONITORING:

Problem 1

Alarm status of a zone is incorrect.

Cause

Programmed Recognition Time is too
short.

Solution

AC power may be subject to brief
interruptions. To avoid frequent,
false alarms, increase the power
Recognition Time.
Refer to Chapter 4.

Problem 2

False power-out alarms.

Cause

a) Battery is either incorrectly

installed or drained.

b) Recognition time setting is too

long.

Solution

To verify proper battery function,
unplug the unit and verify continued
operation using battery only. If unit
ceases to function, replace the battery.
Refer to Appendix B.

Reprogram Recognition Time. Set the
Recognition Time to the minimum
required before a valid alarm
occurs. If possible, test the condition
by deliberately creating an alert
condition. Refer to Chapter 4.

Problem 3

The 2800 does not recognize power failure.