Sensaphone 2800 - Manual (Page 101)

Chapter 7: Operation
99
Alarm Acknowledgment—Numeric Pager Dialout
The 2800 will dial out to your pager service and leave a number
on the display of your beeper. (See Chapter Five) The unit will
then hang up without speaking a voice message and wait for you
to call back and enter an acknowledgment code. This waiting
period is called the INTERCALL TIME. During this time you may
call the unit back from a Touch-Tone phone to receive a report of
the alarm condition and acknowledge the alarm by entering the
acknowledgment code.
NOTE: An alarm cannot be acknowledged using
a pulse (rotary) telephone unless the Callback
Acknowledgment feature is enabled.
Below is an example of what the 2800 will say when you call it
back to acknowledge a typical alarm:
“Hello, this is 555-2278, ‘Acme Medical Laboratory,’ Zone One,
‘Temperature in Refrigerator One,’ a high temperature alarm
exists, it is now 50 degrees Fahrenheit, too high. Listen to sound
for ten seconds.”
“Enter acknowledgment code.”
The 2800 will now wait 10 seconds for a Touch-Tone
acknowledgment code to be entered. After the last digit of the
acknowledgment code has been received, the 2800 will respond by
saying: “Alarm Acknowledged.” The alarm has been acknowledged
and the unit will hang up. Once the alarm has been acknowledged,
the dialout process stops.
If a Touch-Tone acknowledgment code is not received, the 2800
will offer you a second chance to enter it, responding with: “beep,”
“error,” “Enter acknowledgment code.” If an acknowledgement
code is still not received, then the 2800 will respond by saying:
“beep,” “error,” “goodbye.” The alarm has not been acknowledged.
The 2800 will hang up and wait for you to call back and enter
the acknowledgment code. This waiting period is called the
INTERCALL TIME. During this time you may call the unit
back from a Touch-Tone phone and the unit will give a voice
report. Once you receive the complete report, enter the code to
acknowledge the alarm.