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Providing document previews, Tuning search results – Google Search Appliance Creating the Search Experience User Manual

Page 79

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Google Search Appliance: Creating the Search Experience

Best Practices

79

Providing Document Previews

Document previews enable users to view a thumbnail image of a document in the search results. To
view a document preview, the user hovers the pointer over a magnifying glass icon next to the search
result. The preview appears, as shown in the following figure.

The search appliance supports document previews for the following formats:

Microsoft Word (doc, docx)

Microsoft PowerPoint (ppt)

Adobe Portable Document Format (pdf)

However, document previews are not available for .doc, .pdf and .ppt files in zip files.

To provide document previews to your users, perform the following tasks:

1.

Enabling the document preview module by using the Serving > Document Preview Module page.

2.

Showing document previews in a front end by using the Page Layout Helper on the Output
Format
tab of the Serving > Front Ends page.

For complete information about providing document previews, click Help Center > Serving >
Document Preview Module
in the Admin Console.

Tuning Search Results

Serving quick and relevant search results helps ensure user satisfaction with the search experience.
Ways that you, as an administrator, can help maintain results include:

Optimizing the Speed of Results

“Analyzing Searches that Do Not Return Results” on page 80