Google Search Appliance Creating the Search Experience - Manual (Page 44)

Google Search Appliance: Creating the Search Experience Best Practices 44
Working with Related Queries
To work with related queries, use the Related Queries tab on the Serving > Front Ends > Output
Format page in the Admin Console. For any front end, you can:
Add related queries individually
• View related queries
• Edit related queries
• Search for related queries
• Delete related queries
• Import related queries from a URL or a file
• Export related queries
For complete information about using the Related Queries tab, click Help Center > Serving > Front
Ends > Related Queries in the Admin Console.
Identifying Related Queries
To identify potential related queries, get a list of the query terms that do not return results by creating a
report of unsuccessful search queries. For information about this task, refer to “Analyzing Searches that
Do Not Return Results” on page 80.
You can ask domain experts in your organization for input. For example, suppose you want to improve
searches that pertain to personnel issues. You might ask people in your Human Resources office to
identify keywords to use.
Changing the Appearance of Related Queries
You can change the appearance of related queries in the user interface for a front end. Components
that you can change include:
• Label text (You could also try)
• Label color
For example, you might make the following changes:
• Reword the label from You could also try to Search again using this term?
• Change the label color from red (#CC0000) to orange (#FF6600)
The following figure illustrates these changes.
Search again using this term?: Malta
To make changes to the appearance of related queries, edit the Result Page Component section of the
XSLT stylesheet. For information about editing the XSLT stylesheet, refer to “Customizing the User
Interface in the XSLT Stylesheet” on page 100.