Suggesting alternative search terms – Google Search Appliance Creating the Search Experience User Manual
Page 16
Google Search Appliance: Creating the Search Experience
Introduction
16
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Run the search again
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Get relevant results
The choice of clicking a spelling suggestion is completely up to the end user.
The spell checker supports Dutch, US English, Brazilian Portuguese, French, Italian, German, and
Spanish. (You can change the supported languages by installing and activating a different language
bundle, see “Changing Languages for Query Expansion and Spelling Suggestions” on page 64.) For
information about how the search appliance makes spelling suggestions for supported languages, see
“How Does the Search Appliance Make Spelling Suggestions?” in Search Appliance Internationalization.
You cannot edit the search appliance's spelling dictionary. However, the search appliance offers other
features that improve searches. The following table gives an overview of these features.
Spelling suggestions are not returned when special parameters such as as_sitesearch, inurl:, intitle:, and
the like are used in a query.
Suggesting Alternative Search Terms
As shown in Addressing Diverse End Users, the Google Search Appliance can suggest alternative
search terms ("related queries") based on an end user's original search terms. For example, an end user
searches using the term "Iwo To," which is the current name for "Iwo Jima." Searching for "Iwo To"
returns results indexed under "Iwo To," but misses the results indexed under "Iwo Jima." However, the
search appliance returns the following related query at the top of the search results:
You could also try: Iwo Jima
When the user clicks “Iwo Jima,” the search appliance runs the search again and returns additional
results. The choice of whether to click a related query is completely up to the end user.
In addition to suggesting alternative search terms, related queries can also suggest more specific
keyword searches, such as your own product names. For example, an end user searches for “turntables”
and, using related queries, the search appliance returns specific product names, for example:
You could also try: Acme Portable Turntable
Unlike spelling suggestions, related queries are not available by default. You can create them for a
specific front end by associating a search term to a related query. In the previous example:
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The search term is “turntables”
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The related query is “Acme Portable Turntable”
To create a related query, use the Serving > Front Ends > Related Queries page. For complete
information about the Related Queries page, click Help Center > Serving > Related Queries in the
Admin Console.
Feature
Described in
Related queries
“Suggesting Alternative Search Terms” on page 16
KeyMatch
“Guiding End Users to Specific URLs” on page 17
Dynamic results clusters
“Narrowing Searches” on page 17
Dynamic navigation
Query expansion