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HP XP RAID Manager Software User Manual

Page 196

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Table 41 Command error messages (continued)

Value

Recommended action

Condition

Error

message

Error code

($HORCM_LOG), and call HP
Technical Support.

221

Verify Continuous Access
Synchronous/Business Copy
functions are installed.

The request to the command
device failed or was
rejected.

An order to the
control/command
device was rejected

EX_CMDRJE

Verify ports (RCP, LCP, etc.) are set.

Note: This error code is
sometimes caused by the

Verify CU paths have been
established.

operating system and
reported as EX_CMDIOE

Verify that the target volume is
available.

instead of EX_CMDRJE (see
next row).

RAID Manager displays “SSB” in the
output of the commands so a service
representative can identify the cause
of EX_CMDRJE (except for Tru64,
DYNIX).

Example:

# paircreate -g G1 -f

never -vl -nocopy

paircreate: [EX_CMDRJE] An

order to the

control/command device was

rejected

Refer to the command log

(/HORCM/log10/horcc_u1-1.log)

for details.

It was rejected due to

SKEY=0x05, ASC=0x26,

SSB=0xB9BF,0xB9C7 on

Serial#(63502).

237

Refer to the host syslog file, and
investigate the cause of the error. If

A read/write to the
command device failed with

Control command
I/O error or rejected

EX_CMDIOE

the cause is “Illegal Request (0x05)”

an I/O error or was
rejected.

Sense Key, please confirm the
following items. If the problem
persists, call HP Technical Support.

Verify Continuous Access
Synchronous/Business Copy
functions are installed. Verify ports
(RCP, LCP, etc.) are set. Verify CU
paths have been established. Verify
that the target volume is available

236

Confirm status using the
pairdisplay

command. Make

The volume attribute or the
fence level within a group is
not identical.

Unmatched volume
status within the
group

EX_ENQVOL

sure all volumes in the group have
the same fence level and volume
attributes.

235

Confirm volume status using the
pairdisplay

command, and

Combination of a volume is
unsuitable between the
remote and local host.

Pair Volume
combination error

EX_EVOLCE

change the combination of volumes
properly.

196

Troubleshooting

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