Contacting hp, Before you contact hp, Hp contact information – HP StorageWorks 6000 Virtual Library System User Manual
Page 306: Subscription service, 306 hp contact information
WARNING!
To reduce the risk of personal injury or damage to equipment:
•
Extend leveling jacks to the floor.
•
Ensure that the full weight of the rack rests on the leveling jacks.
•
Install stabilizing feet on the rack.
•
In multiple-rack installations, fasten racks together securely.
•
Extend only one rack component at a time. Racks can become unstable if more than one component
is extended.
Contacting HP
Before you Contact HP
Be sure to have the following information available before calling HP:
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Product model names and numbers
•
Applicable error messages
•
Operating system type and revision level
•
Detailed, specific questions
HP Contact Information
For the name of the nearest HP authorized reseller:
•
See the Contact HP worldwide (in English) webpage (
).
•
In the United States, call 1-800-345-1518.
•
In Canada, call 1-800-263-5868.
For HP technical support:
•
In the United States, for contact options see the Contact HP United States webpage (
). To contact HP by phone:
• Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days
a week. For continuous quality improvement, calls may be recorded or monitored.
• If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more inform-
ation about Care Packs, refer to the HP website
).
•
In other locations, see the Contact HP worldwide (in English) webpage
).
Subscription Service
HP strongly recommends that customers register online using the Subscriber's choice web site:
.
Support and Other Resources
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